GET IN TOUCH
Contact Us
We'd love to hear from you. Reach out and we'll get back to you as soon as possible.
info@velassence.com
Phone
+1 (937) 924-3783
Hours
Mon–Fri, 9am–6pm EST
Frequently Asked Questions
What are your shipping times?
We ship within 1–2 business days. Delivery takes 3–7 business days depending on your location.
Do you offer free shipping?
Yes, free shipping on orders over $75.
What is your return policy?
Returns accepted within 30 days if items are unused and in original packaging.
How can I track my order?
You’ll receive tracking details via email once your order ships.
Can I change or cancel my order?
Yes — within 1 hour after placing it.